Meet Paula Komm, Customer Service Rep for the Great Lakes and Southeast Regions


Paula Komm, Customer Service Representative with Fire-Dex for 10 years

What do you do at Fire-Dex?

Customer service/order entry for Great Lakes and South East regions

Best advice to Fire-Dex clients.

Double check your order and your FireWriter to be sure they are correct.  With all the options offered on custom gear be sure we can understand exactly what you want and where you want it placed on the gear.

Best/Favorite thing about your job at Fire-Dex.

Talking with the customers and working with our regional sales managers

How is Fire-Dex better than their competitors?

We listen to the firefighter and do our best to fulfill their requirements with a quick turn around.

List 3 things people don’t know about you.

  1. I recently became a deacon at our church.
  2. I vacationed in Australia.
  3. I’ve spent a night in a Red Cross shelter @ the high school in Wytheville VA during a snow storm.

Coke or Pepsi?

Pepsi, but actually like non-cola or fruit drinks better.

What do you do in your spare time?

Counted cross stitch, love the outdoors, my kids activities

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