April is National 9-1-1 Education Month

April is 9-1-1 Education Month
April is 9-1-1 Education Month

Since 1968, 9-1-1 Service has been a vital part of emergency and disaster response in the United States. Even though 9-1-1 has been around for over 45 years, some are still unsure about how to properly utilize the service. In order to enhance public awareness of 9-1-1, the National 9-1-1 Education Coalition has designated April as National 9-1-1 Education Month.

The National 9-1-1 Education theme for 2014 is “Be 9-1-1 Ready” and will help teach individuals how to most effectively utilize 9-1-1. The 2014 campaign is centered on the following key messages:

  • Know Where You Are: Where are you right now?  Could you tell 9-1-1 exactly where to find you?
  • 911:  Call If You Can, Text If You Can’t:  Your local 9-1-1 may not be able to accept text messages, photos and video.  A voice call continues to be the best way to reach 9-1-1.
  • Use a Landline:  Whenever possible, use a landline to call 9-1-1. Cell phone calls aren’t always routed to the closest call center and it could take valuable time to transfer your call to the appropriate response center.
  • Stay Calm & Ready to Listen:  9-1-1 is here to help you until help arrives.  Be ready to listen and follow directions.

The U.S. Congress first recognized April as National 9-1-1 Education Month in 2008 to aid the initiatives of the eight organizations that make up the National 9-1-1 Education Coalition. For more information on the 9-1-1 Education Campaign, as well free downloadable resources, visit Know911.

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